Booking Policies

Reservation & Deposit

A 25% deposit is required to reserve your event date. Your booking is not confirmed until the deposit has been received and your agreement has been completed. The remaining balance must be paid 30 days prior to the event.

Delivery & Setup

We provide delivery, setup, and pickup for all marquee light rentals. Setup time will be coordinated with you or your venue prior to the event. Please ensure the setup area is easily accessible by our trailer and ready for setup at the scheduled delivery time.

Power & Space Requirements

Our marquee lights require access to a standard electrical outlet within 5' of the setup location. If there is not an outlet within 5' of the setup location, please provide an extension cord that will reach to the setup location. One standard outlet per 4 marquee lights is required. There should be at least 1.5' of space behind the lights and 6' of space in front of the lights that are free of obstacles and traffic.

Outdoor Events & Weather

Marquee lights may be used outdoors weather permitting. Lights cannot be exposed to rain, high winds, or severe weather conditions. If weather conditions are unsafe, the lights will need to be moved indoors to prevent damage. If the lights are going to be set up on grass, each light must be secured with a t-post. The renter is responsible for obtaining approval for this from the venue and/or having any underground lines marked prior to installation.

Equipment Care

Once the lights have been set up, they should be inspected by the renting party and the current condition accepted.* The lights should not be moved or tampered with, except in the event of moving the lights indoors in extreme weather conditions. The renter is responsible for any damage or missing items while the equipment is in their care. Repair or replacement fees may apply if damage occurs. In the event the lights become nonfunctional, the renter will immediately discontinue their use if unsafe and contact The Wright Lights promptly for intervention.

*Each light is individually handcrafted from natural wood. Variations in wood grain, color, texture, and minor imperfections are natural characteristics of the material and are not considered defects.

Venue Coordination

If your venue has specific vendor rules, setup times, or insurance requirements, please inform us in advance so we can coordinate accordingly.

Cancellation Policy

If cancellation occurs greater than 30 days from the event, the deposit may be applied to a new event at a new date and time within 12 months of the original event date and letter availability determined by The Wright Lights. If less than 30 days from the event, the deposit is nonrefundable and cannot be applied to a different booking.

Delivery Fee

Events outside of our normal service area will be subject to an additional travel fee of $2 per mile for each additional mile (one-way).

By booking with us, you acknowledge that you have read and agree to our policies listed above.